Unified Endpoint Management (UEM) Software: Features, Benefits, and Uses
Who Uses UEM Software?
Unified Endpoint Management (UEM) Software is used by organizations to manage and secure endpoints such as laptops, smartphones, tablets, and desktops. This software is valuable for businesses with a Bring Your Own Device (BYOD) policy, remote workers, and field workers who operate in different locations with different devices. UEM Software is also useful for organizations that operate in highly regulated industries such as healthcare, financial services, and government.
Benefits of UEM Software
UEM Software provides organizations with many benefits including:
– Centralized Management: UEM Software enables administrators to manage and secure all endpoints from a single console. This makes it easier to enforce policies, track compliance, and reduce security risks.
– Increased Productivity: With UEM Software, IT teams can remotely troubleshoot devices, deploy updates, and manage configurations. This reduces downtime, improves productivity, and saves time and resources.
– Improved Security: UEM Software provides comprehensive security features such as antivirus, encryption, and firewalls for endpoints. This helps protect against malware, data loss, and unauthorized access.
Features of UEM Software
UEM Software offers a range of features that support endpoint management and security, including:
– Device Inventory and Tracking: UEM Software provides real-time visibility into the device inventory, device status, and usage patterns. This helps administrators monitor and track device assets and compliance.
– Endpoint Configuration and Management: UEM Software enables administrators to configure and manage endpoints by deploying updates, patches, and policies. This ensures that all devices are up-to-date and compliant.
– Security and Compliance: UEM Software provides a range of security features, including antivirus, encryption, and firewalls. It also enables administrators to enforce security policies, track compliance, and audit endpoints.
– Remote Troubleshooting: UEM Software provides remote access to endpoints for IT teams. This enables them to troubleshoot and resolve issues remotely, reducing downtime and improving productivity.
5 Examples of UEM Software Products
1. Microsoft Intune (https://www.microsoft.com/en-us/microsoft-365/endpoint-management)
Microsoft Intune is a cloud-based UEM Software that enables organizations to manage and secure endpoints, applications, and data from a single console. It provides features such as endpoint configuration, remote troubleshooting, and comprehensive security and compliance management.
2. VMware Workspace ONE (https://www.vmware.com/products/workspace-one.html)
VMware Workspace ONE is a UEM Software that provides a secure and flexible digital workspace for employees. It enables administrators to manage and secure endpoints, applications, and data from a single console. It offers features such as endpoint configuration, remote troubleshooting, and comprehensive security and compliance management.
3. Jamf Pro (https://www.jamf.com/products/jamf-pro/)
Jamf Pro is a UEM Software that specializes in Apple devices, such as Macs, iPads, and iPhones. It enables administrators to manage and secure endpoints, applications, and data from a single console. It provides features such as endpoint configuration, remote troubleshooting, and comprehensive security and compliance management, specifically for Apple devices.
4. IBM MaaS360 with Watson (https://www.ibm.com/security/mobile/maas360)
IBM MaaS360 with Watson is a UEM Software that uses artificial intelligence (AI) to manage and secure endpoints, applications, and data. It provides features such as endpoint configuration, remote troubleshooting, and comprehensive security and compliance management. Its AI capabilities enable administrators to identify and manage risks proactively.
5. BlackBerry UEM (https://www.blackberry.com/us/en/products/blackberry-uem)
BlackBerry UEM is a UEM Software that provides a comprehensive security and management solution for endpoints, applications, and data. It offers features such as endpoint configuration, remote troubleshooting, and comprehensive security and compliance management. It is known for its advanced security features, specifically for mobile devices.
How to Use UEM Software
To use UEM Software, organizations need to follow these steps:
1. Research and choose a UEM Software provider that meets their needs.
2. Install the UEM Software agent on all endpoints that require management and security.
3. Configure the endpoints by deploying policies, updates, and patches from the UEM Software console.
4. Monitor and track device compliance and usage from the UEM Software console.
5. Troubleshoot and resolve issues remotely with the remote access feature from the UEM Software console.
Drawbacks and Limitations of UEM Software
UEM Software has some limitations and drawbacks that organizations should be aware of, including:
– Complexity: UEM Software can be complex to configure and manage, requiring dedicated IT resources with specialized knowledge and skill sets.
– Cost: UEM Software can be expensive, especially for small businesses that require a limited number of endpoints to be managed and secured.
– Dependency on Internet and Cloud: UEM Software requires a reliable internet connection for remote management and access, and it depends on cloud infrastructure for storage and processing.
Conclusion
UEM Software is a valuable tool for organizations that require centralized management and security for their endpoints. It offers a range of benefits such as increased productivity, improved security, and centralized management. UEM Software providers such as Microsoft, VMware, Jamf, IBM, and BlackBerry offer a range of features and capabilities to meet the specific needs of organizations. While there are some limitations and drawbacks, the benefits of UEM Software outweigh the challenges.