Shipment Tracking Software: Overview of Who Uses, Benefits, Features, and Examples

Shipment tracking software helps businesses track and keep records of their shipments’ progress through logistics networks. It typically provides end-to-end shipping visibility, real-time shipment tracking, and analytics to measure performance metrics. This software is essential to businesses that rely on shipping to transport goods, and it helps companies optimize their shipping process by providing insights into what works best. In this article, we will discuss who uses shipment tracking software, the benefits it provides, essential features, and examples of relevant software products.

Who Uses the Software?

Shipment tracking software is used by businesses of all sizes that rely on logistics networks to move goods from one point to another. Retailers, wholesalers, manufacturers, and distributors are among the most frequent users of shipment tracking software. This software has become essential in the shipping industry as it provides real-time updates to shippers, consignees, and carriers on the shipment’s status, which helps them make informed decisions. Additionally, it ensures that shipments arrive on time and in good condition, which is crucial to many industries, including healthcare, food, and electronics.

Benefits of the Software

Shipment tracking software offers significant benefits to companies that use it. These benefits include:

• Improved Visibility: Shipment tracking software provides end-to-end visibility for all parties involved in a shipment. Shippers, consignees, and carriers can view real-time updates on the shipment status, which helps them track the shipment’s location, expected delivery time, and any issues that may arise.
• Streamlined Operations: Shipment tracking software helps companies optimize their shipping process by providing insights into what works best. It helps businesses identify inefficiencies in their shipping process and address them, leading to more streamlined operations and lower costs.
• Improved Customer Satisfaction: Shipment tracking software provides real-time updates to customers on the shipment’s whereabouts and expected delivery time, leading to better customer satisfaction. Customers can plan their day accordingly and receive shipments on time.
• Performance Metrics: Shipment tracking software provides analytics to measure performance metrics, such as delivery time, shipping cost, and shipment status. These metrics can help businesses identify areas for improvement and optimize their shipping process.

Features of the Software

Shipment tracking software typically consists of the following features:

• Real-Time Tracking: Shipment tracking software provides real-time tracking of shipments, allowing users to monitor the shipment’s progress in real-time.
• Analytics: Shipment tracking software provides analytics to measure performance metrics, such as delivery time, shipping cost, and shipment status.
• Notifications: Shipment tracking software sends notifications to users on the shipment status, expected delivery time, and any issues that may arise.
• Reporting: Shipment tracking software provides reporting on shipping activity, allowing businesses to track their shipping operations’ success.
• Integration: Shipment tracking software integrates with other software, such as transportation management systems and enterprise resource planning systems, to streamline operations.

5 Examples of Shipment Tracking Software Products

1. ShipTrack (shiptrackapp.com): ShipTrack is cloud-based shipment tracking software that provides end-to-end visibility for shippers, consignees, and carriers. It offers features such as real-time tracking, electronic proof of delivery, and analytics to measure performance metrics. ShipTrack can be integrated with other software systems, such as transportation management systems and enterprise resource planning systems, to streamline operations. However, it does not offer features such as route optimization and carrier selection.
2. ShipStation (shipstation.com): ShipStation is a web-based shipping software that offers multi-carrier shipping management, real-time tracking, and customer notification features. It also provides analytics to measure shipping performance metrics and integrates with other software systems to streamline operations. However, it does not offer features such as inventory management and order processing.
3. Track-POD (track-pod.com): Track-POD is a shipment management software that offers features such as real-time tracking, electronic proof of delivery, and route optimization. It also provides analytics to measure performance metrics and integrates with other software systems to streamline operations. However, it does not offer features such as carrier selection and inventory management.
4. ShipHawk (shiphawk.com): ShipHawk is a cloud-based transportation management system that provides features such as real-time tracking, route optimization, carrier selection, and inventory management. It also provides analytics to measure performance metrics and integrates with other software systems to streamline operations. However, it does not offer features such as electronic proof of delivery and order processing.
5. Samsara (samsara.com): Samsara is a shipment tracking and fleet management software that provides features such as real-time tracking, route optimization, and electronic proof of delivery. It also offers analytics to measure performance metrics and integrates with other software systems to streamline operations. However, it does not offer features such as multi-carrier shipping management and inventory management.

Conclusion

Shipment tracking software is essential for businesses that rely on shipping. It provides end-to-end visibility, streamlines operations, improves customer satisfaction, and provides analytics to measure performance metrics. Shippers, consignees, and carriers can monitor the shipment’s progress in real-time and make informed decisions. Additionally, shipment tracking software integrates with other software systems, such as transportation and enterprise resource planning systems, to streamline operations further. With the right shipment tracking software, businesses can optimize their shipping process and improve their bottom line.