Museum Software

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Museums require specialized software to manage their collections, exhibits, and events. Museum software offers a range of benefits, including streamlining administrative tasks, improving visitor experiences, and facilitating research. This article will look at who uses museum software, the benefits of using it, its features, as well as provide examples of relevant software products.

Who Uses Museum Software?

Museum software is used by a variety of staff and volunteers, including curators, exhibit designers, collections managers, educators, and event planners. These individuals rely on museum software to help them organize and manage the museum’s resources. Additionally, museum software can help to improve the experience for visitors, providing them with access to digital records, virtual tours, and self-guided tours.

Benefits of Museum Software

There are many benefits to using museum software, including improved organization, efficiency, and visitor experiences. Using software allows museums to manage large collections of artifacts and artwork, making it easy for curators and collections managers to track the location and condition of each piece. Additionally, museum software can help to streamline administrative tasks, such as ticketing and event planning. Software can also help to enhance visitor experiences by providing digital access to collections, virtual tours, and customized self-guided tours.

Features of Museum Software

Museum software typically includes a range of features to support collections management, exhibit design, educational programming, and events management. Common features include collections management tools, digital asset management, imaging tools, audit trails, ticketing systems, website integrations, and reporting tools. Additionally, some museum software products offer augmented reality and virtual reality capabilities, enabling visitors to explore exhibits in new and immersive ways.

Examples of Relevant Museum Software Products

1. CollectionSpace ( CollectionSpace is a web-based, open-source collections management system designed for museums, archives, and other cultural heritage institutions. It offers a range of features, including object registration and tracking, media management, and reporting. One of its distinguishing features is its flexibility, which enables museums to customize the system to meet their specific needs.

2. Gallery Systems – EmbARK ( EmbARK is a comprehensive collections management system that includes tools for object cataloging, image management, conservation management, and reporting. It offers integration with popular GIS systems and a customizable web portal for public access.

3. TMS Collections ( TMS Collections is a collections management system designed for museums of all sizes and types. It includes features for object cataloging, media management, exhibition management, and loan tracking. It is highly customizable, enabling museums to tailor the system to meet their specific needs.

4. Blackbaud Altru ( Blackbaud Altru is a comprehensive software solution that includes ticketing, fundraising, and donor management tools, as well as tools for event management and exhibit planning. It is designed specifically for museums, zoos, and other cultural institutions.

5. VisitorView ( VisitorView is an interactive, web-based tool that enables museums to track visitor behavior and preferences. It includes features such as heatmapping, which tracks the path visitors take through the museum and identifies popular exhibits, as well as feedback tools and customized surveys.

How to Use Museum Software Effectively

To use museum software effectively, it is important to first identify the specific needs of the museum. Then, select a software product or products that meet those needs. It is also important to provide adequate training for staff and volunteers, as well as to ensure that the software is properly integrated into existing systems. Ongoing maintenance and support are also critical to ensuring that the software continues to meet the museum’s needs over time.

Drawbacks and Limitations of Museum Software

One of the main drawbacks of museum software is its cost. Many products are expensive, and may be beyond the budget of smaller museums or organizations. Additionally, some software products may not have all the features needed by a particular museum, requiring customization or integration with other products. Finally, due to the variety of different types of museums and cultural institutions, it can be challenging to find a product that meets the unique needs of a specific organization.


Museum software plays a critical role in helping museums and cultural institutions to manage their collections, improve visitor experiences, and optimize administrative processes. By carefully selecting a software product that meets their unique needs, providing proper training and support, and continuously assessing and adapting their use of the software, museums can ensure that they are getting the most out of these powerful tools.