Mobile Device Management Software: Who Uses It and Benefits They Get
Who Uses the Software
Mobile Device Management Software (MDM) is used by organizations of all sizes that need to manage a fleet of mobile devices such as smartphones, tablets, and laptops. These devices may be company-issued or employee-owned, and MDM is used to manage all device types and platforms (Android, iOS, Windows, etc.).
MDM enables IT administrators to remotely control devices, enforce security policies and configurations, and deploy software and updates to help keep the devices secure and productive. The software is especially suitable for organizations that need to comply with data privacy and security regulations.
Benefits of the Software
The benefits of MDM software can be summed up in two main areas: cost reduction and data protection.
Cost reduction:
By centrally managing mobile devices, organizations can reduce the administrative overhead, lower support and help desk costs, and improve the efficiency of the IT department. MDM also helps to reduce the risk of fines or other penalties for noncompliance with data privacy regulations.
Data protection:
MDM software helps to protect sensitive data by enforcing device security policies such as password protection, encryption, and remote wipe in case of theft or loss. It also enables IT to manage and monitor device usage, including app installation and usage, data transfer, and network connections.
Features of the Software
The following are the key features of MDM software:
Device Enrollment:
MDM software enables the IT department to enroll new devices into the management system, authenticate them, and apply device settings and security policies.
Remote Control:
MDM software enables IT administrators to remotely manage and control devices, including updating software, monitoring device usage, and troubleshooting problems.
App Management:
MDM software enables the IT department to manage app installation, distribution, and updates. It also enables IT to monitor app usage and restrict access to certain apps based on user or device type.
Content Management:
MDM software enables IT to manage and distribute content such as documents, images, and videos to managed devices. It also enables IT to enforce policies for accessing and sharing content.
Examples of Relevant Software Products
1. Airwatch (air-watch.com):
Airwatch is a leading MDM software that enables enterprises to manage mobile devices and apps across all major platforms including iOS, Android, and Windows. It provides features for device enrollment, app management, content management, and security policy enforcement. Airwatch offers a scalable solution that caters to businesses of all sizes.
2. MobileIron (mobileiron.com):
MobileIron is another leading MDM software that offers advanced security features for mobile devices. It includes features such as app management, device enrollment, content management, and security policy enforcement. MobileIron is highly recommended for businesses that prioritize data protection and security.
3. BlackBerry Enterprise Mobility Suite (blackberry.com):
BlackBerry Enterprise Mobility Suite is a comprehensive MDM software that includes features for mobile device management, app management, content management, and security policy enforcement. It provides users with a secure, reliable, and flexible environment for managing mobile devices.
4. IBM MaaS360 (ibm.com):
IBM MaaS360 is a cloud-based MDM software that offers features such as device enrollment, app management, content management, and security policy enforcement. It is suitable for businesses of all sizes and is especially recommended for those with a distributed or remote workforce.
5. ManageEngine Mobile Device Manager Plus (manageengine.com):
ManageEngine Mobile Device Manager Plus is an MDM software that provides a wide range of features for device management, app management, content management, and security policy enforcement. It is an affordable solution that can be deployed quickly and easily and is suitable for small and medium-sized businesses.
How to Use the Software
To use MDM software, follow these basic steps:
1. Determine your organization’s needs and choose the most appropriate MDM software.
2. Install and configure the MDM software according to your organization’s needs and policies.
3. Enroll devices into the management system and apply device settings and security policies as needed.
4. Monitor device usage and enforce security policies as needed.
5. Troubleshoot problems and provide support as needed.
Drawbacks and Limitations of the Software
While MDM software provides many benefits, there are some drawbacks and limitations to consider:
1. Cost: MDM software can be expensive, especially for larger organizations.
2. Device Compatibility: Not all devices and platforms may be supported by all MDM software.
3. User Experience: MDM software may require users to comply with security policies that limit the device’s functionality or usability.
4. Security Risks: MDM software may pose security risks if misconfigured or used improperly.
Conclusion
MDM software is an essential tool for managing mobile devices in today’s digital workplace. It offers many benefits, including cost reduction and data protection, and provides a wide range of features such as device enrollment, app management, content management, and security policy enforcement. When choosing an MDM software, it is important to consider your organization’s needs, as well as the drawbacks and limitations of the software. By doing so, you can ensure that your organization’s mobile devices are secure, productive, and compliant with data privacy regulations.