Fax Server Software

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Fax server software has revolutionized the way businesses communicate with their clients, partners, and employees. It allows them to send and receive faxes digitally, saving time, space, and money. In this article, we’ll take a closer look at who uses the software, its benefits and features, as well as some examples of relevant products in the market.

Who Uses the Software:

Fax server software is widely used by businesses of all sizes, government agencies, healthcare providers, law firms, and financial institutions. It’s especially popular among companies that have high-volume faxing needs or operate in highly regulated industries that require secure and compliant communication.

Benefits of the Software:

The benefits of using fax server software include increased efficiency, reduced costs, improved security, and compliance with industry regulations. With the software, businesses can transmit faxes over the internet, eliminating the need for traditional fax machines and related expenses like paper, toner, and maintenance. Additionally, digital faxes are more secure than paper faxes because they’re encrypted, authenticated, and audited.

Features of the Software:

Fax server software typically includes a range of features that make sending and receiving faxes easy and efficient. Some of these features include automatic routing and sorting of faxes, integration with email and other applications, customizable cover pages, and archiving and retrieval capabilities. Many products also offer advanced features like OCR (optical character recognition) for digitizing text in faxes and integration with cloud storage services.

5 Examples of Relevant Software Products:

1. eFax (

eFax is a popular fax server software that allows users to send and receive faxes via email or online. Its distinguishing features include a mobile app, digital signature capabilities, and 24/7 customer support. Users can also manage and store their faxes in the cloud with up to 1GB of storage.

2. Biscom FAXCOM (

Biscom FAXCOM is a comprehensive fax server software that can handle high-volume faxing needs. Its distinguishing features include a web-based interface, automated delivery confirmation, and customizable workflows. It also includes compliance features like traffic analysis, audit trails, and secure transmission.

3. GFI FaxMaker (

GFI FaxMaker is a fax server software that integrates with email and other applications like Microsoft Exchange and Office 365. Its distinguishing features include support for virtual environments, built-in billing codes, and intelligent routing and prioritization of faxes. Additionally, it offers a free trial for interested users.

4. FaxCore (

FaxCore is a cloud-based fax server software that offers secure and HIPAA-compliant faxing for healthcare providers. Its distinguishing features include compatibility with Electronic Health Record (EHR) systems, role-based access controls, and automated fax delivery to specified users. It’s also highly scalable, making it ideal for growing healthcare organizations.

5. OpenText RightFax (

OpenText RightFax is a fax server software that integrates with a wide range of enterprise applications like ERP and CRM systems. Its distinguishing features include encryption and decryption of faxes, advanced search capabilities, and real-time monitoring and reporting of fax activity. It also offers a user-friendly web-based interface and mobile app.

How to Use the Software:

Using fax server software is easy and requires minimal training. Typically, users can send and receive faxes from their email or a cloud-based interface, similar to sending an email. Many software products also offer drag-and-drop functionality for attaching documents or images to faxes. Users can also manage their faxes – including archiving, retrieval, and forwarding – via the same interface.

Drawbacks and Limitations of the Software:

While fax server software has many advantages, there are some drawbacks and limitations to consider. For example, some users may still prefer using traditional fax machines, particularly those who deal with high volumes of paper faxes. Additionally, while many software products offer security features like encryption and authentication, there is still some risk associated with transmitting sensitive information over the internet. Finally, compatibility and integration with existing applications can be a challenge, particularly for organizations that use legacy systems.


In conclusion, fax server software is an essential tool for businesses and organizations that want to improve their communication and reduce costs. With a range of features and benefits, the software offers a secure, efficient, and compliant way to transmit faxes digitally. By choosing the right software product and implementing it correctly, businesses can streamline their faxing processes and improve their bottom line.